Quadrafort’s Qkonnect is a cloud based IVR system that routes all the customer calls to the right department. It remains available to your customers 24*7 and hence manages all your business calls round the clock. Track and record these calls to maintain superior customer experience and service. Connect with callers anytime and every time they make a call. Never miss a business call. Calls do not have to stand out like a sore thumb.
Our advanced IVR solutions are designed to revolutionize the way you interact with your customers and manage business processes.
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Empower your business with our comprehensive Call Center Solution designed to revolutionize customer interactions.
Capture leads, gather feedback, and enhance customer interaction by the simplicity and efficiency of our Missed Call Service
Custom Extensions
Voice Mail
3 Way Calling
Call Transfers
Smart Dailer
Power Dailer
Voice Mail Drop
Click To Call
Call Queuing
Custom Call Flow
Contact Tags
Call Back Feature
Sticky Agent
VIP Queues
Caller Based Routing
Business Hours Settings
Ring Groups
Missed Calls
Agent Status
Call Monitoring
Real Time Dashboard
Analytics
Agent Reporting
Auto Answer
